The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, featuring hot and fresh options like Cumberland sausages that made my mornings good.” view full review
Lovely Indoor Pool
“The indoor pool offered a serene atmosphere with stunning views, making it the perfect spot to unwind and relax.” view full review
Spacious Rooms
“Our room was massive, equipped with comfortable large beds and spacious seating, providing the perfect environment to relax.” view full review
Luxurious Bathrooms
“The bathroom was impressively large, featuring both a standalone shower and a bath, along with plenty of fluffy towels.” view full review
General
Wi-Fi
Lift
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Sitting area
Dressing area
Tea and coffee facilities
Self-catering
Electric kettle
Media
Television
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
11-13 West Cliff Road,
Bournemouth,
United Kingdom,
BH2 5EU,
Dorset
Map view
street view
11-13 West Cliff Road,
Bournemouth,
United Kingdom,
BH2 5EU,
Dorset
City landmarks
Beach
Bournemouth Beach
800 m
Harbour
Bournemouth Pier
820 m
Aquarium
Oceanarium
820 m
Gallery
Russell-Cotes Art Gallery & Museum
1.2
km
Garden
Lower Gardens
770 m
Square
The Square
770 m
Church
St Peter's Church
1.0
km
Theatre
Bournemouth Pavilion Theatre
930 m
Gallery
Westover Gallery
980 m
Park
Bournemouth Parks
780 m
Central Gardens
890 m
West Cliff Lift
750 m
Casino
Grosvenor Casino Bournemouth
1.1
km
Park
Meyrick Park
1.9
km
Pier Approach
Bournemouth Observation Wheel
700 m
Gallery
Gallery 65
1.4
km
Poole Road 17 Seamoor Road
Westbourne
1.6
km
Church
St Stephen's Church
750 m
Mosque
Bournemouth Islamic Centre & Central Mosque
660 m
Miniature Golf Course
Bournemouth Gardens Classic Mini Golf
640 m
Unnamed Road
Christmas Tree Wonderland
600 m
1 Albert Rd
The Bournemouth Oratory
650 m
Church
St Andrews United Reformed Church
620 m
Undercliff Drive
The Polar Bear on the Isle of Wight
1.3
km
Nearby
Parking area
Bournemouth International Centre
570 m
The Triangle
Upside Down House
360 m
Amusement Park
Treehouse Family Play
390 m
Mall
BH2 Leisure Complex
510 m
Night club
Halo Nightclub
450 m
Bournemouth BH2 5JF
Durley Chine Beach
510 m
Restaurants
Southbourne Fried Chicken
290 m
118 Seabourne Rd
The Hop Inn
170 m
6 West Cliff Road
Espresso Kitchen
540 m
69 Commercial Road
Tealith Bubble Tea
480 m
83 Commercial Road
Omelettos
480 m
31B The Triangle 31B the Triangle
Moon in the Square
820 m
4-8 Exeter Road
Pondok Falafel And Juice
490 m
25 The Triangle
Subway
480 m
83 Commercial Road
KFC
520 m
59-61 Commercial Road Units 7-8 The Triangle
Lollipop Gelato Lab
560 m
63 Commercial Road Unit 6
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
convenient location
great dining variety
room revamp needed
service efficiency could be improved
7.0/10
Very good
Rooms
6.9
Location
8.3
Service
7.5
Dining
7.3
Guest reviews
7.0/10
based on 19 reviews
7.8
7.8/10 based on 3472 reviews
Christopher
United States,
June
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The room, though spacious, felt a bit outdated considering the price we paid. On the bright side, the room had some useful amenities like a small fridge and a separate shower and bath. The service was mostly friendly and helpful, with the exception of one manager who didn't handle feedback well. The location was ideal for exploring the BIC and other attractions, but it seemed in need of refurbishment in some areas. The dining experience was enjoyable, especially for those who prefer a hearty breakfast. However, the hotel could use some improvements in facilities to enhance the overall guest experience.
Rooms
7.0
The room, though functional, felt a bit tired considering the room rate. It had useful amenities like a small fridge and a separate shower and bath.
Service
8.0
The staff were friendly and very helpful, except for one manager who didn't handle feedback well.
Location
8.0
The location was great, within walking distance of the BIC, shops, beach, and pier. However, some areas seemed tired and in need of refurbishment.
Dining
8.0
The dining experience was satisfying, especially for those who enjoy a full breakfast selection.
Facilities
6.0
The facilities could use some upgrades to enhance the guest experience.
Neil
United Kingdom,
April
2024
7.8/10
The hotel is conveniently located near the beach and town center, with friendly staff. The rooms are clean but slightly worn, and the service is responsive. The dining options are varied and pleasant. The facilities are well-maintained, offering a comfortable stay at a reasonable price.
Rooms
7.0
The rooms were clean but a bit shabby, with basic amenities provided.
Service
8.0
The staff was very friendly and understanding of our needs.
Location
9.0
The location is superb, just a few minutes' walk to the beach and town center.
Dining
8.0
The dining experience was very nice, offering a good variety of choices.
Facilities
7.0
The facilities were adequate and well-maintained.
Paul
United States,
April
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were huge, very clean, and comfortable, which was great. However, the lack of water pressure in the hot tap made it impossible to take a shower at peak times. The service was friendly overall, but it seemed like the hotel could use some modern updates. The location was excellent, close to the beach and town center, but the hotel itself seemed dated and lacking atmosphere. The dining experience had its highs and lows, with a wide choice of dishes but a DIY breakfast setup. Despite some drawbacks, the facilities were decent, and the price seemed fair for what was offered.
Rooms
8.0
My room was huge, clean, and very comfortable, which made for a pleasant stay.
Service
7.0
The staff were friendly and helpful during my stay, which I appreciated.
Location
9.0
The hotel's location was excellent, being close to the beach and town center, which was very convenient.
Dining
6.0
The dining experience had its ups and downs, with a wide choice of dishes but a bit of a do-it-yourself breakfast setup.
Facilities
7.0
The hotel's facilities were decent, providing what I needed during my stay.
Johnny
United States,
March
2024
7.6/10
The hotel is located near the town center with spacious reception areas and friendly, helpful staff. The rooms are spread across several linked houses but can get quite warm. The bath-shower facilities are difficult to use due to poor design. The self-service dining offers a good selection of hot and cold foods for breakfast, but the hot pot dishes can be hit or miss. The overall value for money is reasonable with excellent produce in the dining options.
Rooms
7.0
The rooms are spread out across multiple houses and can get quite warm.
Service
9.0
The staff were extremely helpful and paid attention to all our needs, ensuring an enjoyable stay.
Location
8.0
The hotel is conveniently near the town center with access to the cliff-top and promenade.
Dining
8.0
The self-service dining offers a good selection of hot and cold foods for breakfast.
Facilities
6.0
The bath-shower facilities are poor, and some areas are affected by moths.
John
United Kingdom,
March
2024
7.4/10
The hotel is ideally located for walking, with a lovely cliff path nearby and great potential with a few tweaks. The rooms are mostly very clean, but a revamp is needed to improve the overall experience. The dining offers a nice variety, and the service, while friendly, has room for improvement to enhance the guest experience.
Rooms
7.0
The rooms were mostly very clean, although one had a slight cigarette smoke smell. A revamp is necessary.
Service
7.0
The staff were friendly and helpful but could benefit from improving their service efficiency.
Location
8.0
The location is very nice and convenient for what we needed. A few organizational improvements could make this a great hotel.
Dining
8.0
The dining experience was very nice, with a good variety of food choices served. Freshly prepared dishes were a highlight.
Facilities
7.0
The facilities are decent but could be enhanced with some updates to make the overall stay more enjoyable.
convenient location
room revamp needed
Rodney
United States,
March
2024
6.6/10
The hotel is conveniently located near the town center and offers easy access to the clifftop promenade and beach, with plenty of dining options within walking distance. The rooms have a vintage charm reminiscent of the 70s and 80s, though some maintenance issues were noticeable. The service was welcoming, with minor disturbances reported, and the dining experience had its moments of delight alongside room for improvement.
Rooms
6.0
The rooms have a nostalgic feel with old-fashioned decor, some maintenance issues were apparent, but the overall comfort was adequate.
Service
7.0
The service was generally good with minor disturbances reported, but the staff's behavior could be more professional.
Location
9.0
The location is the hotel's highlight, being close to the town center, clifftop promenade, and beach, with a variety of dining options nearby.
Dining
6.0
The dining experience offered some delights but had room for improvement with instances of inconsistent quality.
Facilities
5.0
The hotel offers basic facilities that are in line with its pricing, though there is room for enhancement to provide better value for money.
Lloyd
United Kingdom,
March
2024
8.0/10
The hotel is centrally located in Bournemouth, close to the city center and the beach, offering a convenient stay. The rooms, while clean, lack ambiance and some attention to detail. The friendly and attentive staff enhance the overall experience, ensuring a pleasant stay despite minor room issues. The dining experience, although acceptable, has room for improvement in terms of flavor and variety. The hotel's location provides easy access to various attractions, making it ideal for those looking to explore the city.
Rooms
7.0
The rooms are cleaned daily until 2 pm, however, lack ambiance and feel somewhat institutional.
Service
9.0
The staff are very friendly, attentive, and helpful, making up for any room-related shortcomings.
Location
9.0
The hotel is very good and central, within a short walk to Bournemouth's bars, restaurants, and seaside attractions.
Dining
7.0
The self-service dining offers a range of options with a few standout items, although some dishes lack flavor.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay, with room for enhancement in certain areas.
Danny
United Kingdom,
March
2024
7.0/10
The hotel had some issues with cleanliness and noise but offered a separate bathroom with a shower for our use. The location was convenient with the beach just a short walk away, but the hotel needed updating and failed to meet some safety regulations. The dining experience was pleasant with a variety of choices offered. The service was rated high despite some minor inconveniences.
Rooms
6.0
The room, although tired-looking and with some maintenance issues like torn wallpaper and curtains that didn't close properly, did offer a separate bathroom with a shower for our own use.
Service
8.0
The service was generally good, with a high score for the staff's friendliness and willingness to address concerns, even though there were some impracticalities during our stay.
Location
7.0
The hotel's best feature was its location, being just a short walk from the beach and town center, providing a pleasant opportunity for a sunny day stroll along the promenade.
Dining
8.0
The dining experience was enjoyable, offering a buffet style meal with a good variety of options that included a full English breakfast and a well-rounded dinner menu.
Facilities
6.0
The hotel facilities were satisfactory, though in need of updating to comply with health and safety regulations and ensure a more modern experience for guests.
Joe
United Kingdom,
January
2024
7.8/10
The hotel was very spacious, clean, and comfortable, though a bit tired for the price. The location is superb, just minutes from the beach and town, but access can be challenging. The dining experience was good with a tasty hot buffet but limited cold options. Service was pleasant overall, with staff making an effort to ensure a positive stay.
Rooms
7.0
The rooms were clean and comfortable but in need of refurbishment. The lack of a separate shower cubicle was a downside, despite the spaciousness.
Service
8.0
The staff was pleasant and attentive, actively addressing any concerns raised by guests.
Location
9.0
Dining
7.0
The dining experience was satisfactory with a decent choice of options at breakfast starting early in the morning.
Facilities
8.0
The hotel offers basic amenities and services, catering to the needs of the guests adequately.
Samuel
United States,
November
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms were incredibly comfortable with lovely chairs and a hospitality tray, although a bit cramped with a few cobwebs. The service was friendly and welcoming at the reception desk, despite a small hiccup with directions. The location couldn't be better, just a short walk from the beach and town center. The dining experience was delightful with plenty of choices, making me want to return. Overall, a great value for the money.
Rooms
8.0
The rooms were very big and very comfortable.
Service
7.0
The service was pleasant and helpful, even though there was a small oversight with directions.
Location
9.0
The location is ideal, just a stone's throw from the beach and main town.
Dining
9.0
The dining experience was great with a variety of options to choose from, highly recommended.
Facilities
8.0
The hotel offers fantastic facilities to enhance your stay.
Comfortable Rooms
Cramped Spaces
Peter
United Kingdom,
October
2023
7.0/10
I had a pleasant stay at the hotel. The rooms were very comfortable and clean, although the furniture was somewhat old-fashioned. The service was excellent with friendly and helpful staff, but there were some issues in dealing with certain requests. The location was convenient for walking to the town and beach, although it could use some attention. The dining experience was good with a variety of food options, but the prices seemed a bit high. Overall, I found the facilities satisfactory and enjoyed my time there.
Rooms
8.0
My room was very comfortable and clean.
Service
7.0
The staff was friendly, helpful, and always smiling.
Location
6.0
The hotel's location was convenient for walking to the town and beach, but it could use some attention.
Dining
7.0
The dining experience was good with a large variety of food options, but prices were a bit high compared to other venues.
Facilities
7.0
The facilities at the hotel were satisfactory.
John
United Kingdom,
September
2023
7.4/10
The hotel is conveniently located close to the city center and the beach. The rooms are spacious, modern, and clean, with a useful small fridge and a separate shower and bath in the big bathroom, although it can get very hot even with the window open. The service staff were efficient in taking orders and clearing dishes, except for one manager who didn't handle feedback well. The hotel's proximity to the city center and beach is a standout feature, offering easy access to amenities and off-road parking. However, the hotel itself was in poor condition. The dining experience offered a standard meal selection, with sausages lacking flavor. Despite this, the hotel maintains an excellent view and is conveniently located for exploring Bournemouth and Christchurch.
Rooms
8.0
The rooms were spacious, modern, and clean, with useful amenities.
Service
7.0
The service staff were efficient in taking orders and providing information, but one manager didn't handle feedback well.
Location
9.0
The hotel's proximity to the city center and beach is a standout feature, offering easy access to amenities and off-road parking.
Dining
6.0
The dining experience offered a standard meal selection, with some dishes lacking flavor.
Facilities
7.0
The hotel offered basic facilities that were adequate for a comfortable stay.
Robert
United States,
September
2023
7.4/10
The hotel is conveniently located for shops, restaurants, museums, and the beach in central Bournemouth. The rooms could use some updating but are towards the beach. The service is friendly and welcoming, though some noise from floorboards can be heard. The dining experience is buffet style with room for improvement, while the pool area stands out as well-maintained. Overall, a decent choice for a stay in Bournemouth.
Rooms
7.0
The rooms are a little dated and could do with some updating, with carpets that need replacement in common areas. The heated towel rail in the bathroom and threadbare carpet bring down the overall room quality.
Service
8.0
The service is friendly and welcoming, but there is some noise from floorboards in certain rooms. The staff is hardworking and excellent, ensuring a pleasant stay overall.
Location
9.0
The location is great, convenient for shops, restaurants, museums, and the beach promenade in central Bournemouth. It's ideally situated for exploring both Bournemouth and Poole.
Dining
6.0
The dining experience is buffet style, which was below standard for a three-star hotel. The quality of the breakfast could be improved, but the hot options like sausages and bacon were decent.
Facilities
7.0
Facilities are basic but adequate for a comfortable stay. The pool area is well-maintained, offering a relaxing option on-site.
convenient location
dated rooms
Warren
United States,
August
2023
6.0/10
The hotel has various unique corridors, giving it character, which is a nice change from some of the glass palaces I've stayed in. However, the condition of the room was a disgrace, with threadbare carpet and an awful bathroom; when I raised these concerns, I was informed that it's a 3-star, not a 5-star hotel. The water pressure on the hot tap was also disappointingly low.
Rooms
5.0
The mix of corridors adds character, but the room itself was disappointing.
Service
5.0
The staff seemed mainly Eastern European, and there were some communication issues. However, they were prompt in providing a fan when requested.
Location
7.0
The hotel's location is the best thing about it, just a short walk from the town center, gardens, and beach. However, the hotel's appearance is quite dilapidated and could use some updating.
Dining
8.0
The dining experience was surprisingly good with a wide choice and well-cooked dishes. The breakfast was enjoyable with a variety of options.
Facilities
6.0
The facilities were lacking in some areas, but the dining options were satisfactory.
Great location
Poor room condition
Amanda
United States,
August
2023
7.8/10
Staying at the hotel in Bournemouth was a charming experience with high ceilings and old-fashioned decor in the rooms. While a refresh could enhance the ambiance, the proximity at the front of the building was convenient for easy access.
Rooms
7.0
The rooms had high ceilings and old-fashioned charm but could do with refreshing the decor.
Service
8.0
The service encountered at the reception, bar, and leisure club was enjoyable, though there could have been efforts to maintain noise levels. Despite this, I truly liked my stay at the Wessex.
Location
9.0
The best thing about this hotel is its excellent location, just a 5-minute walk from the town center and a short distance to the beach. The availability of parking at the hotel made exploring the area convenient.
Dining
7.0
Overall, the dining experience was good with a tasty hot buffet. However, the choice of cold meats, cheeses, cereals, and yogurts was a bit limited.
Facilities
8.0
The facilities at the hotel were adequate, offering a buffet-style dining experience and maintaining a satisfactory standard.